I purchased my new Lexus from Rachel
The experience from start to finish was amazing!
She was very friendly, knowledgeable, and kind during the process. We got it all completed in two days and the dealership staff were very pleasant to deal with. Would 100% recommend Rachel, go purchase your next vehicle from her!
Other customers satisfied
I just bought a used Lexi from this dealership.
I had an incredible experience. From the time I walked in the door. Receptionist was friendly, professional and efficient. Symon The sale rep was very accommodating. He told us all the information we needed to know. Amanda was amazing at setting up financing and providing us with all the options. Trevor took time to go over all the features with us. All in all it was a pleasant experience and I would highly recommend this dealership.
What a wonderful experience.
It was great bringing my vehicle in to get serviced at Jaguar Royal Oak. The service department staff were polite, courteous, on time, knowledgeable, and took the time to answer every question I had. When I picked up my car, the service was completed with no surprises and they had even cleaned my car. When I left I was even thanked for my business! It was truly a positive experience and also a very nice place to walk around and look at some of the most beautiful cars on earth.
Exceptional customer service!
Exactly what one would expect for a luxury brand. From the minute I contacted the dealership to have service done, the experience was exceptional. My questions were answered promptly, I was able to get my vehicle in quickly for service, pricing was discussed over the phone before coming in. When I arrived at the dealership, I was greeted immediately and taken care of. The service to my vehicle was excellent, it looked brand new when I picked it up. Loaner vehicle was immaculate. Kari in service went above and beyond to help me with documents for my insurance company. She even followed up with something I mentioned in passing, so thank you for paying such close attention. We were previously customers at Jaguar Calgary and had a terrible experience (see other review), so this was refreshing to see such attention paid to us!! Totally worth the 45 minute drive across the city. Even after my service, the owner called me personally to follow up and see if his dealership met our expectations! All I have to say is well done and THANK YOU for valuing our business. We will definitely be back and sharing our positive and wonderful experience. Thank you again.
The Best Car Buying Experience I’ve Ever Had
This was the best car buying experience I’ve ever had. Tyler and Sunday were great, really helpful and knowledgeable- and they made it a fun, relaxed purchase. Definitely five stars!
